Frequently Asked Questions
Everything you need to know about your Draco Slides journey.
What makes Draco Slides different from regular footwear?
Draco Slides are engineered with high-density EVA compression technology, providing a cloud-like cushioning experience that relieves pressure on your joints while maintaining a sleek, modern aesthetic.
How long does shipping take?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey to your doorstep.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If your slides don't fit perfectly or you're not completely satisfied, you can return them in their original, unworn condition for a full refund or exchange.
Are Draco Slides waterproof and easy to clean?
Yes, our slides are 100% waterproof and anti-microbial. To clean them, simply wipe them down with a damp cloth and mild soap, then let them air dry in the shade.
How do I choose the correct size?
We recommend following our detailed size chart located on each product page. If you are between sizes or have a wider foot, we suggest sizing up for the most comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.